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General Description
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Benefits specialist is responsible for helping members of the Fund understand, apply for and receive the benefits that they are eligible to receive according to the Pension Law governing the Fund.
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Duties and Tasks of Benefits Specialist
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Respond to walk-ins, phone inquiries and emails from members and beneficiaries in a courteous and professional manner
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Calculate benefit estimates
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Prepare and process retirement and beneficiary applications
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Accurately maintain and update electronic and hard copy records and files
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Generate correspondence and statements to members and beneficiaries
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Assist members with online access to pension information
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Calculate community interest for divorce decrees and QDROs
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Process monthly payroll to include analyzing changes and differences
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Process monthly information on active members to include analyzing exceptions
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Educate members on benefits provided
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Skills, Experience, Training and Education
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Computers, software applications – proficiency in:
• Microsoft office products such as Outlook, Word and Excel
• Database applications such as Microsoft SQL Server
• Document imaging software
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Ability to perform mathematical calculations required in accounting or related business fields
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Ability to read, understand and interpret legal language such as is found in the Pension Law and divorce decrees
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Ability to communicate well orally and in writing
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Ability to work well with coworkers, city payroll and finance departments and plan members
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Prefer business degree with concentration in accounting or human resource administration
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Prefer experience in accounting, especially payroll related fields and/or human resources in the area of benefits administration
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If you are qualified for and interested in the position, please email resume to info@safppf.org with Subject: Benefits Specialist.
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